The resort embraces the natural beauty and serenity of the surrounding environment overlooking over 170 acres of neatly manicured 18-hole Championship golf course nestled in Belding, Michigan. Our facility comes complete with a full service hotel and restaurant and several wedding ceremony and banquet location on premise. Our environment is fast-paced, expansive and ever evolving… yet stable, rewarding, and enduring. It is a high performance culture where initiative and results are recognized and rewarded.
The ideal candidate is a motivated and dedicated self-starter with a natural drive towards customer service, seeking an opportunity to expand their knowledge and gain experience in a multi-faceted hospitality environment.
Under the supervision of the Restaurant Manager, Head Golf Pro & General Manager, responsible for the sale of liquor, beer, wine, soft drinks, and snacks to customers of the resort.
EDUCATION, EXPERIENCE & TRAINING
Prior experience and/or general knowledge of the game of golf is a plus. TIPS or TAMS certification also is a plus. Must be 18 years of age or older.
KNOWLEDGE, SKILLS & ABILITIES • Demonstrated skills in the proper handling of money • Working knowledge of basic computer programs • Ability to work unsupervised • Knowledge of basic drink recipes
DUTIES AND RESPONSIBILITIES • Set up beverage assigned beverage cart with appropriate number and type of beverages according to policies advocated by the facility • Perform checks to see if dates of expiry on alcoholic and non-alcoholic beverages are valid • Maintain knowledge of beverage prices and dates to be able to talk intelligently to customers • Greet guests in a friendly manner and inquire into their beverage requirements • Fill and serve glasses with guests’ preferred brands and ask if they would like refills • Drive beverage carts between guests by ensuring that no bumps arise • Perform maintenance and minor repair work on beverage carts to make sure that they do not breakdown midway • Provide guests with checks and process payments on an immediate basis • Take guests’ signatures on receipts for bills that need to paid along with the guests’ membership subscriptions • Restock carts with beverages, ice, sundries and napkins on a regular basis • Keep beverage carts fueled and clean and store it at the end of each shift • Create and maintain inventory of beverages taken and returned each day • Maintain daily records and reports • Remain courteous with patrons at all times • Perform all job tasks within the rules and guidelines of the Resort • Work as a team player with co-workers and in conjunction with other departments
PHYSICAL REQUIREMENTS Talking/Hearing: to communicate with public and staff Sitting: while driving the beverage cart Standing: while serving drinks to patrons from the beverage cart Lifting: to put stock away, 15 pounds Pulling: to open doors Pushing: to close doors Seeing: to process sales transactions, to obtain information from written material Stooping: to retrieve stock from lower levels Crouching: to retrieve stock from lower levels
COGNITIVE CONSIDERATIONS Must have the ability to read, write and organize material. Math skills necessary to process sales transactions. Must be able to relate to others in a professional manner.
This is a seasonal- part time hourly, non-exempt position
This is a seasonal position to be worked during golf season only. The hours will be scheduled by the Restaurant Manager, Head Golf Pro, & General Manager